“Overall, we are very pleased with the results of the iPhone 15 series.”
During a press conference on the results of the first quarter of the 2024 fiscal year, Apple CEO Tim Cook said that user satisfaction with the iPhone 15 series has reached 99%.
When asked how he assessed the success of the iPhone 15 series, Cook responded: «Overall, we are very pleased with the results of the iPhone 15 series and are especially pleased to see the number of users choosing to upgrade to the next generation of iPhone , reached a record level».
It is unknown how Apple determined the 99% satisfaction level. PerfectRec's latest research, which covers 700,000 reviews, shows that customer satisfaction with the iPhone 15 Pro and Pro Max continues to decline. The iPhone 15 Pro user satisfaction rate is 66.1%. For the iPhone 15 Pro Max, this figure is 72.5%. And for iPhone 15 it is 78.1%, and this is the highest result.
Recall that there are more than two billion active iPhones, iPads, Macs and other Apple devices worldwide.