The warning was received in April 2024
The team of the largest Russian online trading platform Wildberries has changed its policy regarding working with sellers. This was done after the Federal Antimonopoly Service (FAS Russia) issued a warning to Wildberries and demanded changes to the agreement for the sale of goods on the site, as well as to stop «practices that contain signs of violation of antimonopoly legislation».& nbsp;
According to the press service, the company has introduced a number of conditions to simplify the work of sellers with the platform. Wildberries introduced fixed tariffs for storing goods in warehouses and logistics, reduced the amount of some deductions, and clearly described the responsibility of sellers for various types of violations of the contract, eliminating possible uncertainty.
The press service reported:
Wildberries has completely revised its approach to managing the cost of storage and logistics services. Now sellers have the opportunity to permanently fix the tariff for storing goods: the tariff that was in effect at the time of planning a specific delivery will remain unchanged. This will reduce sellers’ costs for storing goods in warehouses and create more predictable working conditions.
The cost of logistics from the warehouse to the point of issue can also be fixed for 60 or 90 days, depending on the product category. The tariff will not change for 90 days for clothing, shoes, clothing and accessories for babies and some other categories if the goods were delivered on time and in accordance with the delivery plan. For other products, logistics costs will be frozen for 60 days.
The list of deductions (fines) no longer contains the item “For other violations.” Now all the reasons for imposing a fine are fixed in the contract. As well as the rules for complete or partial blocking of a personal account and the procedure for restoring its operation, indicating the time frame for consideration of requests.
In addition, Wildberries also formulated «exhaustive signs of dishonest behavior» sellers, if identified, the site has the right to temporarily suspend the ability to withdraw funds from your personal account. The contract also contains a list of cases when Wildberries can refuse to fulfill the contract unilaterally.