And it will also determine whether the voice is real or synthesized
First Vice President for MTS telecommunications business Inessa Galaktionova told at the «MTS Platform» about the company's new development using artificial intelligence. Voice assistant «Marvin» will warn the subscriber about possible fraud right during the phone call. In addition, the AI will determine whether the voice is synthesized or live.
If the voice assistant believes that there is an attacker on the call, the subscriber will hear a warning, and only he will hear it, and not his interlocutor-fraudster, as Galaktionova emphasized. The assistant will work for all MTS subscribers starting from the third quarter of this year. It is compatible with any phone regardless of the model and does not require Internet access.
Within the year, the operator plans to add a real-time translator function to the assistant’s capabilities. He will also learn to provide the subscriber with emotional support — will give advice on communication. «Marvin» had to «live» in the MTS smart speaker, but the project was canceled last year. Now it will be a mobile personal assistant that users will be able to personalize for themselves.