Generative AI for State Services is already being tested

by alex

The Ministry of Digital Development does not disclose which neural network it is based on

Deputy Head of the Ministry of Digital Development Oleg Kachanov, on the sidelines of the CIPR-2024 conference, said that the department is already testing generative artificial intelligence for the «Gosuslugi» portal. According to him, generative neural networks are planned to be used in the digital assistant of the «State Services» — robot «Max». «This is a clear direction for us, we are already moving along the path of testing, working out different options», — added Kachanov.

At the same time, the deputy head of the Ministry of Digital Development did not name the neural network that serves as the basis for the tests; the department has not yet settled on any specific option. Kachanov also mentioned that the introduction of neural networks — it's not cheap and not all of them are equally useful.

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At the beginning of this year, the Minister of Digital Development of the Russian Federation Maksut Shadayev mentioned that in «State Services» a chatbot with artificial intelligence may appear. He will be able to advise citizens and even fill out applications for them. Then Shadayev said that the Russian language model would be used for the digital assistant; the project should be launched in test mode this year.

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