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Owners of the new Apple Vision Pro mixed reality headset need to remember (or write down) ) passwords to your new devices. It turned out that if you forget your password, you can reset the code only by providing physical access to your device.
Apple tells customers that the only way to reset their codes is to go to an Apple Store or mail their mixed reality headset to AppleCare support. Apple will then reset the codes so consumers can use their device again.
It is noted that if the user enters the wrong code many times, his device will be disabled and he will have to wait some time to be able to try again. If you fail to enter the correct code and need to contact Apple for assistance, the reset will delete all content on the headset.
It should be noted that some users complain that the headset is locked even when the correct password is entered. It is unclear whether this problem affects only some devices or is global.
Some users have reported that Apple Genius Bar employees use a device called the Developer Strap, which the company sells to developers for $299, to reset their passwords. This device allows you to connect the headset to an iPad or laptop and reboot it. In at least one case, Apple Genius reportedly failed to reset a user's headset and the company was forced to replace it entirely.