The company also stated that the problem is not widespread
Xiaomi has removed a system component update that caused problems for devices of the Poco, Redmi and Xiaomi brands from online sources, as reported in the Telegram channel of the Uzbek division. The manufacturer advised customers not to try to solve the problem themselves, as this may lead to loss of user data.
The company admitted that the component caused constant reboots on a «small number of devices». Russian support also stated that the problem is not widespread. «This update has been removed from online sources», — reported by Xiaomi.
For those who have encountered a similar problem, we are trying to quickly find a way to restore the functionality of the devices. We ask anyone affected by this to contact support in their area. Please do not attempt to restore the device yourself without consulting authorized service centers or support, as… this may result in loss of data that is not backed up. We apologize for any inconvenience and thank you for your patience.
It was previously reported that after the update, users of Xiaomi, Poco and Redmi smartphones experienced a cyclic reboot of the operating system, known as Bootloop. According to the latest data, the MIUI 14 and HyperOS update has an updated quick access curtain, which is why the crash occurs.
Xiaomi said that they are working to resolve the situation.