Mercedes can only lock the key
After many automakers left Russia in 2022 and dealers disconnected from proprietary software, many car owners were faced with the impossibility of making a new or additional key for their car. Time has passed, but the situation has not changed.
«At the moment everything is tragic with the keys», — said an Audi dealer representative. He added that keys cannot be made. A BMW dealer representative advised that fulfilling an order for a new key through an importer would never be possible.
A Mercedes representative said that at the moment it is only possible to block a lost key, but not order a new one. Volkswagen said that communication with the server for registering new keys happens only sporadically. But even taking this into account, it is still impossible to make a key: you cannot order the blank itself.