The function is available in the “Products” category, previously only buyers wrote reviews there
At the site «Avito» it became possible for sellers to leave reviews for buyers. The function is available in the «Products» category, and by the end of May it will be available to 100% of service users. Earlier reviews on «Avito» Only buyers could post in this category. The seller can write a review for the buyer if one of the conditions is met: if the order is completed and the money is received; the buyer refused the goods or returned them, and the goods returned to the seller; the buyer or seller canceled the order before the goods were shipped.
The seller has a special form on the order page where you can write a review and rate the transaction. A review of the buyer can be written within 14 days after the form appears. Buyer and seller reviews will be published simultaneously after verification, or after a two-week period. You can edit a review only before it is published, after publication it can only be deleted.
Feedback from buyers will be visible to sellers after placing an order or starting a correspondence. The new feature was launched in test mode in September last year. Over six months, users from the test group left 250 thousand reviews, 93% of them rated «5». In the future, the service plans to scale the tool for other categories.